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Keeper billing integration eases MSP password, secrets and privilege management

Zero-trust cybersecurity software vendor Keeper Security has rolled out a billing integration with Gradient’s Synthesize platform for managed services provider (MSP) customers.

Darren Guccione, CEO and co-founder of Keeper Security, said the Gradient integration for its KeeperMSP offering would increase functionality and automation for MSPs and was in response to customer requests.

“This partnership enables a seamless process for our MSP customers to sell Keeper with their existing billing platform,” Guccione said in the announcement.

“They no longer have to manually reconcile billing from Keeper to their specific PSA. Through our Gradient partnership, MSPs can now use nine of the most popular PSAs on the market to ensure their managed companies are only paying for what they use.”

Customers using KeeperMSP would no longer need to manually reconcile client usage, which should help them minimise the work needed at the end of every month, as well as potentially eliminating delays and human error, the vendor indicated.

Colin Knox, chief executive and co-founder of Gradient MSP, said Keeper offered a leading password management solution for MSPs and their customers.

“[Keeper] has been one of our most requested integrations on the Synthesize platform, so we know this news is going to be received with great excitement among our partners and the entire MSP and MSSP community,” said Knox.

KeeperMSP is cybersecurity and password management software for preventing password-related data breaches and cyberthreats in a centrally managed, compliant platform enabling MSPs to protect passwords and other sensitive data in encrypted vaults.

According to Keeper, MSPs using Gradient’s Synthesize platform can reconcile billing faster and more accurately — for example, making it easier to discover unbilled usage. Keeper is available via the UK channel, and offers a portfolio of password and privileged access management (PAM) offerings based on zero-trust, zero-knowledge principles.

In early August, the vendor released a survey reporting that IT leaders continue to struggle with PAM, partly because they often find solutions complex and expensive. As a result, more than half of organisations could be lacking an appropriate PAM implementation.

“The report explores global insights from IT and security executives, revealing that while IT leaders consider PAM solutions critical to their security stack, cost constraints and complex solutions are impacting deployment,” the vendor said.

About nine in ten of the companies polled cited overly-complex solutions as the main reason, according to Keeper.

“Today’s organisations need agile identity security solutions to protect against cybersecurity threats by monitoring, detecting and preventing unauthorized privileged access to sensitive data and critical resources,” it said in the related announcement.

Guccione added: “Most successful breaches involve stolen or compromised credentials and the escalation of privileges via lateral movement. Organisations need simple, affordable PAM solutions to stay ahead of cybercriminals.”

About 400 IT and security executives in North America and Europe were polled.

( Image by Gerd Altmann from Pixabay )

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