Only a third of organisations in an Automox survey report efficient management of edge and bring-your-own devices in their environment.
The endpoint management software vendor’s 2023 State of ITOps Report quizzed 500 companies about their endpoint management.
While almost two thirds said they were “very efficient” at managing on prem desktops or laptops, far fewer reported the same for the rising number and diversity of edge devices.
Jon Levenson, blogging for Automox, said more data and more devices means heightened complexity and increasing endpoint diversity within an IT environment.
“In many cases the financial crunch translates to companies cutting back on hiring, tightening budgets, limiting spending on tools, and pushing teams to do more with less,” Levenson said.
“In this year’s report, nearly 500 US based IT operations professionals expressed their hunger for more efficient ways to centralise and simplify IT operations.”
He said that organisational teams seek fast, scaleable solutions that make it easier to manage their complex IT environments.
“Complexity and scale continue to be hurdles for endpoint management,” according to the Automox report. “The increasingly mobile, distributed, and cloud-enabled workforce is bringing more employee-owned devices and distributed endpoints into the mix.”
Managing multiple types of endpoints, manual processes, and tools efficiently can be difficult, but automation can ease some of the workload.
Yet Automox‘s survey suggested room for greater automation, with nearly eight in ten of poll respondents saying their endpoint management is “mostly” automated. Only one in four or five say they have fully automated their endpoint management.
“One hypothesis could be that what still isn’t automated is painful and time-consuming,” the company said.
Automox believes that endpoint management platforms should provide a complete inventory of hardware, software, patches, and configuration details for corporate endpoints.
Organisations should be able to remediate and patch vulnerabilities, deploy required
software, and fix misconfigured systems without the need for multiple tools, the vendor said.
Automox recently rolled out a new dashboard, remote control for macOS, and a growing list of supported third-party apps for its cloud-native endpoint management.
Corey Bodzin, senior vice president of product of Automox, said it could help with bulk automated fixes for cross-platform and third-party patching to keep endpoints up to date and secure, as well as delivering control for customised patching or troubleshooting of endpoints.