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G2 winter awards recognise Automox cloud ITops performance

The G2 reviews website has recognised endpoint configuration and cloud ITops software vendor Automox for its ease of use and performance.

“Automox emerged as a leader across G2’s Enterprise and Mid-Market Patch Management Grid Reports, with nods to the platform’s exceptional ease of use for patching, in particular,” according to the vendor announcement.

G2 gave nods to Automox for easiest setup, enterprise; highest user adoption, enterprise; high performer, enterprise; leader, patch management; and leader, mid-market, it said.

At the time of writing, G2 reviewers were also returning high scores of 9.3 out of 10 around ease of use, ease of set-up and quality of support for the cloud-based ITops offering.

Nancy Anderson, vice president of customer experience at Automox, said the company was “hyper-focused” on enabling fast onboarding experience.

“They see near-instant returns on their investment, able to quickly realise time savings as well as reduce their organisational risk, starting on day zero,” she claimed.

Automox can be used for tasks such automated vulnerability remediation and remote troubleshooting from its dashboard. The company is continuing to add features such as user interface updates, custom onboarding guidance modules, and support, the vendor added.

“New customers and free trial users can be up and running – automating Windows, Linux, and macOS patching – in 15 minutes or less,” the company said.

Predictions for 2023

Automox believes that 2023 will see more mid-market and enterprise customers struggling to solve frontline challenges, with automation helping relieve some of the strain.

Organisations with cloud-based infrastructure to manage are going to be looking to do more with less resource, the vendor said, while the advance of tools such as low-code would increase challenges for in-house IT despite their marketing as workflow automation builders.

With semi-permanent hybridised environments, cloud security would be increasingly critical.

“Coupled with the hasty nature of many cloud deployments and configurations, overly broad permissions, and a lack of proper alerting and monitoring, (this) will prove to be advantageous vectors for adversaries to exploit,” according to Automox.

Google Project Zero has also noted that 50% of zero-day exploits used in the wild in the first half of 2022 were variants of previously patched bugs, according to Automox, while end users and admins prefer not to manage multiple agents on edge devices unless they must.

( Photo by Joshua Earle on Unsplash )

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