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TeamViewer announces SAP integration for Frontline AR in the warehouse

Remote connectivity specialist TeamViewer has expanded its augmented reality (AR) offering in a partnership with enterprise application vendor SAP.

Alfredo Patron, executive vice president of business development at TeamViewer, said the visual-picking solution can improve and speed up warehouse inbound and outbound processes.

“Moreover, it reduces the training and onboarding time of workers in a high employee churn environment,” Patron said in the press announcement.

According to TeamViewer, the integration of its Frontline AR offering with SAP Extended Warehouse Management (EWM) directly connects warehouse and logistics staff with data and information while they work. AR-enabled workflows via smartglasses or similar wearable devices enable hands-free practices that speed up processes while reducing the chance of mistakes.

Pick rates can improve by 10-15% using Frontline AR, according to the vendor.

“At the same time, new data insights are passed back into the SAP EWM application right at the point of work to enable continual process validation and optimisation that can drive significant cost savings,” the announcement said.

Stefan Krauss, senior vice president and general manager of discrete industries, energy and natural Resources at SAP, said such technologies can help mitigate disruption in global supply chains.

“Companies that have adapted the quickest have deployed agile warehouse management applications like SAP EWM, enabling them to rapidly adjust to external shocks and respond to demand, supply and workforce challenges,” Krauss said.

TeamViewer, the maker of remote enterprise connectivity solution TeamViewer Tensor, already integrates with SAP Field Service Management and SAP Service and Asset Manager in the latter’s digital supply chain portfolio.

( Image by Jens P. Raak from Pixabay )

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