wonderfully unique software solutions

N-able survey underlines customer move to cloud-first data backup

An IT services provider poll by N-able has reflected the increased need to consider backup away from the corporate network in response to increasing threats such as ransomware.

Eric Harless, a “head nerd” for backup at N-able, said: “Ransomware threats show how important it is to store backups off the local network, which is why an appliance-free, direct-to-cloud approach is the best approach.”

N-able quizzed about 100 MSPs at one of its bootcamps about their backup provision and the profitability of backup services. Three in four said backup was a profitable offering for them but indicated that “issues” exist around pricing and costs of service delivery, according to N-able.

“Fifty-seven percent of survey participants agreed their backup retention policies were constrained by local storage capacity. The wrong policies have the potential to make costs higher than expected or break service level agreements (SLAs),” the vendor said.

Forty-five percent of MSPs surveyed agreed that backup appliances can be an expensive way to protect data — with local, physical storage making for “a heavy lift” when it came to managing and maintaining data.

N-able is promoting cloud-first data protection, reducing the requirement for storage management and software upgrades or patches, among other infrastructure-related tasks.

Cloud backup as opposed to remote cloud storage as a secondary or optional step can offer a “more efficient architecture” that enables faster, more frequent backups and lower storage consumption per restore point, according to N-able.

“Every business has its own needs, but given the prevalence of ransomware that can attack backup files on the local network, cloud storage should be the default for data protection and local storage a secondary option,” argued Harless.

Leigh Johnson, IT and compliance head at A&O IT Group, noted in the N-able announcement that backup can be the difference between a business surviving or not in the face of disaster.

“Those [MSPs] that are not making a profit need to control costs, set prices that are fair, and educate their customers on the value of backup,” according to Johnson.

( Image by Larisa Koshkina from Pixabay )

Recent Articles

Staff expect more flexible support in and beyond the workplace: GoTo survey

SMB IT teams are struggling with increasing challenges in managing a hybridised working environment, according to mobile connectivity software vendor GoTo --...

MSPs targeted with uSecure course builder features to boost cyber risk management

New in May from human risk management (HRM) provider uSecure is an array of enhancements to help channel partners tackle the critical...

Video often preferred for knowledge and skill transfer, poll suggests

Demand for video-based media has been on the rise during pandemic and will continue to be preferred by many organisations, according to...

How luxury fashion can reduce its environmental impact using data

Data can help progress on environmental sustainability and governance (ESG) with the “ultimate goal” of becoming “climate positive” – instead of damaging...

Snow Software targets hybrid and multi cloud management complexity

Software from Snow now supports new platforms, integrations and provisioning methods, with a view to easing the complexities around managing hybrid and...

Related Stories

Leave A Reply

Please enter your comment!
Please enter your name here

Weirdware monthly - Get the latest news in your inbox