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Are IT leaders underestimating the difficulties of the hybrid landscape?

Most organisations aim to support hybrid working patterns but transformation is hampered by rising costs and insufficient security, according to asset management provider Snow Software.

Alastair Pooley, chief information officer at Snow, said that many IT teams don’t have a “full picture” of how to support a workforce where some are working remotely and others in the office at different times.

“What we’ve learned over the past 18 months is that understanding how current technology investments are being utilised and which areas need more support is critical,” Pooley said in the official release.

A Snow survey of 400 organisations with more than 500 staff suggests that around 84% of IT teams may expect increased budget to facilitate new ways of working, yet only 34% are prioritising hybrid work support over the next 12 months.

At the same time, IT teams were facing rising costs and security challenges.

Some 18% cited controlling and optimising IT costs as major challenges, alongside reining in shadow IT (16%) and managing cybersecurity threats (13%) when moving to a hybrid workplace.

About half of the IT leaders quizzed told Snow they must also juggle other priorities — such as enabling competitive differentiation, reducing or optimising IT costs, managing digital transformation initiatives, and accelerating cloud adoption and migration.

“Despite [employees] spending less time in the office, only 10% [of respondents] think hybrid work will decrease employee use of IT resources.

“Another 18% believe it will increase department-led technology purchases, which can contribute to shadow IT if the right policies, processes and staff are not in place,” the company said.

Snow Software provides software asset management (SAM) and SaaS management platforms, incorporating asset discovery, inventory, auditing, automation and orchestration.

( Photo by jasper guy on Unsplash )

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