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Industrial giant Linde revamps test automation with Tricentis

Test automation is key when juggling development costs across multiple apps, confirms industrial gas and engineering company Linde Group. Linde turned to Tricentis’ Tosca to simplify and help orchestrate its approach.

Linde Group‘s leaders are targeting digital transformation via initiatives including weekly SAP rollouts that update its investment in an intelligent enterprise for the future. Speeding up transformation, however, can hinder business processes, causing problems for employees, partners and customers alike.

Andreas Aigner, head of service and security management at Linde Group, said that achieving the “right cost balance” had been difficult.

“I needed a tool that helps us built test automation quickly, and maintain that test automation rapidly, efficiently, and sustainably,” he said.

Turning to Tricentis enabled the quality assurance team at Linde to simplify testing across 18 customised SAP instances in its gases division alone, as well as Salesforce CRM and other assorted web and mobile applications – numbering 184 in total.

Each application type was using specialised automation tools and resources. Yet Linde innovation initiatives and an accelerated SAP update schedule called for more frequent, faster testing.

The team wanted to automate all their testing.

Test automation with the current toolset – UFT, QC, SeeTest, Selenium – would have been too costly and time-consuming, with highly technical test automation requiring expert input to develop and maintain.

Scripts were brittle and took too much work to maintain and execute. Meanwhile, the legacy testing tool was not evolving in line with Agile methodology and devops requirements.

Tricentis helped them adopt a scriptless approach. A single solution now supports SAP, Salesforce, mobile, web and other technologies involved in end-to-end transactions, with Selenium tests also integrated. Linde can also now prioritise testing and resource allocation according to risk.

The new setup also supports Agile and devops initiatives, incorporating capabilities from CI/CD integration, native API testing and broad technology support to lights-out execution and test data management.

Read the full Tricentis case study here.

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