German remote connectivity specialist TeamViewer explains that unified IT platforms can be crucial for boosting returns on technological investment.
Ahmed Elattar, TeamViewer senior technical product marketing manager, highlighted several ways to boost returns on investment (ROI). For example, by lowering costs and reducing risk.
“You’re under pressure to accelerate digital transformation, but every IT investment must be justified,” he noted via a TeamViewer blog.
“Unified IT platforms offer a compelling solution by consolidating operations, streamlining workflows, and driving measurable business impact.”
Unified IT platforms support distributed workforces. At the same time, they can assist modernisation, automation and compliance, Elattar said.
Improve ROI with unified IT platforms
Vendor consolidation as well as captive setup and integration can save money, for instance.
“Efficiency gains [can] come from reducing context switching, increasing response speed, and improving compliance,” Elattar explained.
While this can reduce complexity and tools to manage, it can also potentially reduce misconfigurations and human error.
And it can be easier to organise and trace processes.
Of course, Elattar recommends Teamviewer integrated platforms like Tensor and DEX. They can deliver support and automation from a single interface.
Potential ROI-related benefits include up-front cost savings, reduced licensing, less maintenance, increased automation or AI enablement.
In addtion, organisations can gain productivity through faster on-boarding or issue resolution.
“Use ROI frameworks like total cost of ownership (TCO) and value realisation to measure long-term benefits,” he urged.
“A Forrester study found that leveraging AIOps and advanced observability tools reduced mean time to resolution (MTTR) by 50%.”
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