Docusign has reported Q1 revenues up 8% year over year to $764 million (£564 m) for 2026, part-fuelled by Intelligent Agreement Management (IAM) sales and go-to-market initiatives.
Allan Thygesen, CEO of Docusign, said revenue growth and profitability were both strong in the quarter. Docusign’s Q1 2026 ended 30 April 2025, with earnings just announced.
“We delivered on an ambitious product roadmap and surpassed 10,000 Intelligent Agreement Management (IAM) customers, Thygesen confirmed.
Also, Docusign increased subscriptions by 8%, comprising $746m of revenue. Professional services and other revenue rose 4% to $17.5m, the announcement said.
However, net cash from operating activities was $251m, down from $255m in the same period last year.
In the full Q1 set of pre-prepared remarks, Thygesen noted its key aim to “realise IAM’s potential”. However, lower renewals earlier in Q1 dragged billings growth slightly below guidance.
At the same time, over 10,000 customers have purchased Docusign IAM, Thygesen said.
Additionally, Docusign IAM grew faster in the year than any previous Docusign offering, he said.
“We have strong fit in small and mid-market customers and early promise with enterprise and self-serve organisations,” he said. “Customers using IAM have processed tens of millions of agreements.”
Contributions to Q1 revenues and billings
In particular, AI-generated dashboards and the search feature in agreement repository Docusign Navigator were popular. Thygesen saw the latter as partly due to integration of Navigator with Docusign eSignature.
“In a new Deloitte report, 77% of business leaders cite agreement management as a key driver of outperformance,” he said.
Blake Grayson, chief Docusign financial officer, said it sought long-term but efficient growth acceleration for its full 2026.
“Our billings results would have finished near the high end of our guidance range when excluding both the negative impact from early renewals and the positive billings impact relative to our forecast from F/X,” Grayson said.
At the same time, Docusign implemented go-to-market changes like rolling out new customer-size segments, territories, and performance-based compensation.
“For example, we reduced the mix of early renewals that were flat or included partial churn by approximately 30% versus last year.”
Intelligent agreement management advances
Alongside, Docusign is expanding its offering. For example, in its flagship IAM platform, Docusign for Agentforce, Agreement Desk, AI-assisted review, and AI engine Iris.
“Iris culminates Docusign’s agreement domain expertise from millions of workflows and two decades of contract intelligence,” the vendor added.
In addition, Docusign is promoting its forthcoming AI Contract Agents for speeding up contract workflows and helping reduce risk across the agreement lifecycle.
Other new capabilities include improved identity verification, Workspaces and an obligation management dashboard. The latter is meant to help consolidate and manage organisation commitments such as renewal dates and payment terms.
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